Accredited Civil Training is committed to providing a fair and transparent appeals handling process. If you wish to lodge an appeal, please contact Accredited Civil Training.
13/12/2018
Student Info
Credit Transfer
Accredited Civil Training acknowledges the requirement as a Registered Training Organisation to recognise the awards issued by other RTOs. Accredited Civil Training may only issue Credit Transfer for units of competency or qualifications specific to its scope of registration.
Refunds
Accredited Civil Training is entitled to charge fees for services provided to learners undertaking training and assessment that leads to a nationally recognised outcome. Learners may be entitled to a refund under certain circumstances. For more information, please refer to the Learner Handbook or contact Accredited Civil Training.
Feedback/Complaints
Accredited Civil Training is committed to providing a fair and transparent complaint handling process. What is a complaint? A complaint is generally negative feedback about services or people which has not been resolved locally. For further information or if you wish to lodge a complaint, please contact Accredited Civil Training.
Enrolment
If you are having issues with the online enrolment process please download the Enrolment Form below, complete and return to Accredited Civil Training.
Fees and Charges
Accredited Civil Training charges fees for services provided to learners undertaking a course of study. These fees are for items such as course materials, administrative support, student services and training and assessment services. For further information or to request a copy of our Fees and Charges, please contact Accredited Civil Training
06/12/2018Learner Handbook
This information booklet is designed to provide you with information about the services provided by Accredited Civil Training and our approach to providing you a safe, fair and supported environment to participate in training and assessment. This handbook does not provide you with specific information about a particular course offered by Accredited Civil Training. This […]
USI Information
Creating a Unique Student Identifier (USI) will only take a few minutes and it is free. You only need to create a USI once and it will stay with you for life. After you create your USI, you then need to give it to each training organisation you train with when you enrol. From 1st […]
23/07/2018